Payment Policy

1. Accepted Payment Methods
At Greyvale & Co, we aim to offer a secure and straightforward checkout process. You can choose from the following available payment methods to complete your order:

• Visa
• Mastercard
• Maestro
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

2. Payment Timing
Full payment is required at checkout. Orders are not processed or shipped until payment has been successfully received.

3. Failed or Declined Payments
If a payment cannot be completed, you will receive an immediate notification. Please review your payment information or use an alternative payment method. Orders with incomplete or failed payments will not be processed.

4. Fraud Prevention
We rely on Shopify’s fraud analysis features to protect our customers. These measures may include automated checks, manual reviews, and requests for identity verification when needed. Orders identified as high-risk may be delayed or canceled.

5. Policy Updates
This Payment Policy may be updated from time to time. Any changes will be posted on our website, and continued use of our store indicates acceptance of the revised policy.